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Returns & Refunds

Returning products

All goods are checked before they are sent out. In case the goods are faulty, please contact us at [email protected] and agree on the terms of the return and refund.

Products are to be delivered FCA point of shipment (INCOTERMS 2010); all risk of loss shall pass to Buyer upon delivery to carrier and Buyer shall be responsible for obtaining and paying for any desired insurance. Buyer agrees to inspect the Products upon receipt thereof. In case the Products are damaged during transportation, the claim for compensation shall be addressed to the carrier.